ENTERPRISE IT SERVICES
Digital, People, Process. Managed IT Services for Enterprise
Transform your enterprise with our best-in-class managed IT services and maximize your business value.
How you manage your company’s information technology (IT) systems can significantly impact business value. We have nearly 40 yeas of experience managing large and complex technical support ecosystems.
We stay clear of a “one-size-fits-all” approach, and deliver customized, tailored IT solutions to meet your short and long-term business goals and objectives.
We ensure your IT solutions are implemented, managed, and supported to produce the best results. Our managed IT services will help your organization achieve its goals and objectives to accelerate growth.
IT Services for Enterprise
Network Support & Services
◉ 24x7x365 Monitoring
◉ Uptime & Performance Monitoring
◉ Windows, Mac, and Linux Servers
◉ Asset Discovery (Shadow IT)
◉ Configuration Changes
◉ Backup & Disaster Recovery Services
◉ Troubleshooting
◉ Proactive Maintenance
◉ Firmware Updates
◉ Network Traffic Analysis
◉ Consulting & Industry Expertise
◉ Co-Managed Solutions Available
Workstation Support & Services
◉ 24x7x365 Monitoring
◉ Proactive Maintenance
◉ Comprehensive Laptop & Desktop Computer Support
◉Patch & Update Management
◉ Installation, Migration, and Refresh Services
◉ Remote Worker Solutions
- Hardware Acquisition/Procurement
- Supply Chain Insights
- Remote Hardware Retrieval & Logistics
- Remote Worker Setup Assistance
◉ Consulting & Industry Expertise
◉ Co-Managed Solutions Available
Help Desk Support
◉ 24x7x365 Rapid Response
◉ Remote User Assistance
◉ Managed VPN Access
◉ Communicative & Knowledgeable U.S.-Based Help Desk Staff
◉ On-Site & Remote Support Services
◉ Co-Managed Solutions Available
Managed Endpoint Detection & Response (MDR/EDR)
Enhance your company’s security posture by minimizing the risk to your business with our Managed Endpoint Detection & Response service. Not only do we monitor the security of your computers and servers, but we also can monitor the following for security threats:◉ Active Directory
◉ Azure Active Directory
◉ Office 365
◉ On-Site Network
◉ Amazon Web Services (AWS)
Our Security Operations Center actively searches for threats to your organization 24x7x365 and is staffed by highly trained security experts with experience from industry and global security agencies.
Computer & Equipment Procurement
In today’s supply chain climate, finding equipment that is in-stock is hard. TechSoft Systems makes this process easy for you. Tell us what you need, your budget, and we will search our 1800+ manufacturers and suppliers to find the right device for you. Our sales team works closely with our technicians and engineers to ensure that there are no surprises for you at the end of the sale. We have access to the same brand-name manufacturers, distributors, and stock that the large online retailers do, such as:
◉ Lenovo
◉ HP
◉ Dell
◉ APC
◉ Sonicwall
◉ Netgear
◉ Cisco Meraki
◉ Aruba Networks
◉ Hewlett-Packard Enterprises (HPE)
◉ Supermicro
◉ Adobe (including Creative Cloud, Non-Profit, and Education)
◉ Samsung
◉ Poly (formerly Polycom & Plantronics)
◉ Logitech
◉ Yealink
We also work with our entire client base to identify similar needs to bundle together orders to achieve bulk discounts!
IT Consulting Services & Solutions for Enterprise
Technology Projects
Your internal technology resources have enough on their plate! Use TechSoft Systems combination of knowledge and expertise to make your next deployment or technology project go off without a hitch.
